Nondiscrimination policy

Discrimination is Against the Law

Neosho Memorial Regional Medical Center complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, ancestry, citizenship, religion, pregnancy, sexual orientation, gender identity or expression, national origin, medical condition, marital status, payment source or ability, protected veteran status or any other basis prohibited by federal, state or local law. Neosho Memorial Regional Medical Center does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Neosho Memorial Regional Medical Center:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact Sandy Froemming, Patient Advocate / Civil Rights Coordinator at 620.432.5333.

If you believe that Neosho Memorial Regional Medical Center has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Sandy Froemming, Patient Advocate / Civil Rights Coordinator
629 S. Plummer, PO Box 426
Chanute, KS 66720
Phone: 620.432.5333
TTY: 620.431.6587
Fax: 620.431.7556

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Sandy Froemming, Patient Advocate/Civil Rights Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1.800.368.1019, 800.537.7697 (TDD)

Complaint forms are available at


This facility provides interpretation services free of charge for Limited English proficient patients.

English: ATTENTION: If you speak [English], language assistance services, free of charge, are available to you. Call 1.620.431.4000 (TTY: 1.620.431.6586).

Spanish: ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1.620.431.4000 (TTY: 1.620.431.6586).

Vietnamese: CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1.620.431.4000 (TTY: 1.620.431.6586).

Chinese: 注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1.620.431.4000 (TTY: 1.620.431.6586)。

German: ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1.620.431.4000 (TTY: 1.620.431.6586).

Korean: 주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1.620.431.4000 (TTY: 1.620.431.6586)번으로 전화해 주십시오.

Laotian: ຄວນລະວັງ: ຖ້າຫາກວ່າທ່ານເວົ້າພາສາລາວ, ການບໍລິການການຊ່ວຍເຫຼືອພາສາ, ເສຍຄ່າໃຊ້ຈ່າຍ, ແມ່ນມີໃຫ້ເພື່ອທ່ານ. ໂທ 1.620.431.4000 (TTY: 1.620.431.6586).

Arabic: ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم 1.620.431.6586 (رقم هاتف الصم والبكم: 1.620.431.4000

Tagalog: PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1.620.431.4000 (TTY: 1.620.431.6586).

French: ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 1.620.431.4000 (TTY: 1.620.431.6586).

Japanese: 注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。1.620.431.4000 (TTY: 1.620.431.6586) まで、お電話にてご連絡ください。

Russian: ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1.620.431.4000 (TTY: 1.620.431.6586).

Hmong: LUS CEEV: Yog tias koj hais lus Hmoob, cov kev pab txog lus, muaj kev pab dawb rau koj. Hu rau 1.620.431.4000 (TTY: 1.620.431.6586).

Persian: توجه: اگر شما فارسی، خدمات کمک زبان، رایگان صحبت می کنند، در دسترس شما هستند. پاسخ 1.620.431.4000 (TTY: 1.620.431.6586).

Swahili: KUMBUKA: Ikiwa unazungumza Kiswahili, unaweza kupata, huduma za lugha, bila malipo. Piga simu 1.620.431.4000 (TTY: 1.620.431.6586).