Charity Care
Frequently asked questions about Charity Care

What if I can't pay my hospital Bill?
If you don't have health insurance (or if your insurance doesn't cover all your medical expenses), please let us know. We believe all people should get medical care whether or not they can pay.

How Do I apply for Charity Care?
Call 620-432-5307 and ask for an application. We can answer your questions and help you fill out your application. We also can help you apply for public health care programs.

How does the hospital decide if I qualify?
We look at your family's income and how many people are in your family. We will not look at your age, sex, sexual orientation, race, beliefs or disabilities.

What happens if I qualify?
If you qualify, you can get Charity Care for one year. You won't have to pay the hospital back unless your financial situation changes.

How do I know if I qualify?
We will mail you a card within 10 business days of getting your application. Or, we may ask you for more information.

How do I know if I do not qualify?
We will mail you a letter explaining that you do not qualify.

What are my options if I don't quality?
You can:

• Appeal - Fill out the appeal form you get with the denial letter and we will tell you our decision within 10 business days; or
• Apply again - If you income has changed, you may qualify; or
• Ask the hospital to let you make payments.

More questions?

Contact us at 1-620-432-5307. Or write us at
Neosho Memorial Regional Medical Center
629 S. Plummer, P.O. Box 426
Chanute, Kansas 66720